Know Your Customer Policy

Kolertus spółka z ograniczoną odpowiedzialnością, is registered, regulated and authorised in Poland to provide crypto currency exchange. As a regulated entity, Kolertus spółka z ograniczoną odpowiedzialnością performs an extensive KYC procedure upon opening an account on the platform. Completing the procedure is mandatory therefore transactions and deposits will not be processed until the compliance team will review and verify the account.

Kolertus spółka z ograniczoną odpowiedzialnością collects solely the required information which allows the client to use our products and services. This refers essentially to data collection mandated by law in order to comply with anti money laundering laws and directives, to verify your identity and protect you from any fraudulent activities. Our company does not and will not share or sell your data to any third parties without your consent.

The verification procedure is separated into two different stages depending on the amount your purchase. The threshold is cumulative in order to prevent attempts of evading the second level of verification.

1.KYC verification stages:

Level 1 (€100 - €10,000):

• Proof of identity (ID/Passport/Drivers license);
• Proof of address (utility bill or bank statement not older than three months);
• Proof of payment (receipt confirming the transfer sent to one of our accounts);
• Signed declaration of deposit;
• Advanced liveliness check (biometrical face recognition procedure);

Level 2 (€10,000+):

• Proof of identity (ID/Passport/Drivers license);
• Proof of address (utility bill or bank statement not older than three months);
• Proof of payment (receipt confirming the transfer sent to one of our accounts);
• Signed declaration of deposit;
• Advanced liveliness check (biometrical face recognition procedure);
• Source of funds (bank statement including the transaction with Kolertus spółka z ograniczoną odpowiedzialnością, not older than three months and not from an electronic money institution);

• NOTE: Based on the company internal risk indicators, additional documents may be requested.
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We do NOT accept:

• Politically exposed persons and their family members;
• Clients younger than 18 y/old and older than 70 y/old;
• Citizens and residents of sanctioned countries: Afghanistan, Angola, Azerbaijan, Bahamas, Belarus, Botswana, Burundi, Cambodia, Cameroon, Central African Republic, Chad, Congo, Cuba, Democratic Republic of Congo, Equatorial Guinea, Eritrea, Ethiopia, Ghana, Guinea Bissau, Haiti, Iran, Iraq, Libya, Madagascar, Mozambique, Burma, Nicaragua, North Korea, Pakistan, Panama, Russia, Rwanda, Sierra Leone, Somalia, South Sudan, USA, Sri Lanka, Sudan, Syria, Tajikistan, Trinidad and Tobago, Tunisia, Turkmenistan, Uzbekistan, Venezuela, Yemen, Zimbabwe, American Samoa, Guam, Nigeria, Puerto Rico, Samoa, Saudi Arabia, US Virgin Islands.

The documents will be uploaded directly on our platform through the verification flow. Alternatively, the documents can be sent at compliance@undercrypto.io only through the registered email address. The KYC documents must be self-attested by you, the end-user.

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